Cancellation Policy for The Yin Crowd

At The Yin Crowd, we value your commitment to your well-being and our services. We understand that sometimes circumstances may necessitate a cancellation or rescheduling of your appointment. To maintain the quality of our services and honour the time we set aside for you, we have established the following cancellation policy:

1. **Cancellation Period**: We kindly request that you provide us with at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to accommodate other clients and manage our schedule effectively.

2. **Cancellation Fee**: Cancellations made within 24 hours of your scheduled appointment will be subject to a 100% cancellation fee. This covers the costs associated with the reserved time and any preparations made for your session.

3. **How to Cancel or Reschedule**: To cancel or reschedule your appointment, please use the links provided in your confirmation email. If you require any additional assistance you can contact us on welcome@theyincrowd.com.au and we will endeavour to get back to you within 24 hours. 

4. **No-Show Policy**: If you do not attend your appointment without prior notice (a "no-show"), you will be charged the full session fee.

5. **Late Arrivals**: If you arrive late for your appointment, the session will still end at the originally scheduled time, and the full session fee will apply.

Your understanding and cooperation in adhering to our cancellation policy allow us to maintain a high standard of service for all of our clients. We appreciate your commitment to your well-being and our holistic approach to self-care.

If you have any questions or need further clarification on our cancellation policy, please feel free to reach out to us. We are here to support you on your journey to inner peace and well-being.